Flobase Privacy Policy

Last Updated: February 1, 2026

This Privacy Policy (“Policy”) explains how Flobase (“Service”) collects, uses, stores, and protects personal information when you access ebooks, flipbooks, learning materials, AI insights, and subscription features. The Service is operated by Durant Digital LLC, a Wyoming company (“Company,” “we,” “our,” or “us”).

By using the Service, you agree to this Policy. If you do not agree, please discontinue use.

1. Information We Collect

We collect information to provide you with reading tools, personalized recommendations, AI-driven insights, and learning content access.

1.1 Information You Provide Directly

  • Account information (name, email, password)

  • Subscription or purchase details

  • Reading preferences and saved items

  • Notes, highlights, bookmarks, annotations

  • Customer support messages

  • Feedback and feature requests

1.2 Automatically Collected Information

When you use Flobase, we collect:

  • Device and browser type

  • IP address

  • Session data and site interactions

  • Pages viewed, books accessed, reading activity

  • Click behavior, scroll depth, time spent on content

  • AI interaction logs (queries, summaries generated, insights viewed)

  • Error logs and performance diagnostics

We use cookies and similar technologies to support personalization, analytics, and secure login.

1.3 Subscription and Payment Information

Payments are processed securely by third-party providers (Stripe, Apple, Google, etc.).
We do not store full credit card numbers.

We may store:

  • Subscription tier

  • Renewal dates

  • Transaction IDs

  • Partial billing metadata

1.4 AI-Generated Content Data

To deliver summaries, insights, and personalized learning suggestions, Flobase may process:

  • Text you input

  • Content you highlight or request explanations for

  • Reading history

  • Interaction patterns

This data improves the quality of AI-generated responses.

2. How We Use Your Information

We use collected information to:

  • Provide access to books, flipbooks, and learning materials

  • Personalize reading recommendations and AI insights

  • Improve reading experiences and learning paths

  • Manage user accounts and authenticate logins

  • Process subscription payments

  • Offer customer support

  • Analyze usage to enhance platform performance

  • Prevent misuse, fraud, or unauthorized access

  • Suggest content, features, or product recommendations

We do not sell personal data to third parties.

3. AI Usage & Data Handling

AI tools in Flobase may analyze reading behavior or user inputs to generate:

  • Summaries

  • Explanations

  • Learning pathways

  • Content recommendations

  • Study aids

Your data may be temporarily processed by AI models to produce results, but we do not use your information to train public AI systems unless anonymized and aggregated.

4. Sharing Your Information

We may share limited information with:

4.1 Service Providers

Trusted vendors who help us operate the Service, including:

  • Payment processors

  • Cloud hosting providers

  • Analytics tools

  • Email service platforms

  • Customer support tools

These providers may not use your data for unrelated purposes.

4.2 Legal Compliance

We may share information if required to:

  • Comply with law

  • Respond to legal requests

  • Protect the safety and rights of users

4.3 Aggregated or Anonymized Data

We may publish anonymized reading trends, insights, or platform usage metrics, but these cannot identify individual users.

5. Data Retention

We retain data only as long as necessary to:

  • Provide the Service

  • Maintain legal compliance

  • Improve platform functionality

You may request account deletion, which permanently removes:

  • Personal information

  • Reading history

  • AI interaction logs

  • Stored annotations

Some transactional records must be retained for tax and compliance purposes.

6. Your Rights

Depending on your region, you may have rights to:

  • Access your data

  • Update or correct information

  • Request deletion of your account

  • Export your data

  • Opt out of personalized recommendations

  • Disable cookies

  • Limit the use of AI features

To exercise rights, email info@flobase.us.

7. Cookies & Tracking Technologies

Flobase uses cookies for:

  • Login sessions

  • Reading progress syncing

  • Personalization

  • Analytics

  • Security

You may disable cookies in your browser, but some features may not work correctly.

A detailed description is provided in our Cookie Policy.

8. Security Measures

We take reasonable precautions to secure your information, including:

  • Encryption of data in transit

  • Encrypted storage for sensitive fields

  • Restricted access to servers

  • Regular security reviews

However, no system is completely secure. Use the Service at your own risk.

9. Children’s Privacy

Flobase is not intended for users under 13.

We do not knowingly collect personal data from minors.
If a parent or guardian believes a child has created an account, contact us immediately so we can delete the data.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
We will notify you of material changes by email or within the platform.

Continued use of the Service after changes means you accept the updated terms.

11. Contact Information

If you have questions, concerns, or want to request data changes:

Email: info@flobase.us
Address:
Durant Digital LLC
30 N Gould St
#55338
Sheridan, WY 82801, USA